Present day companies and management bodies are aligned towards employee monitoring, and an increased number of companies take it upon themselves to establish activities that their employees engage in both within the institution and outside the institution. Employee monitoring is a process by which the management or employers of a given organization tracks the activities of the employees. The initiative is often intended to streamline the efforts of the employees to achieve the goals of the organization. It is further intended to prevent occurrences of theft and underachievement in the subject organizational structure.
Employee monitoring can be conducted in different ways. To begin with, telephone tapping entails the recording of phone conversations that employees engage in while at work. The recording further indicates the time of the call as well as the number that was engaged in the conversation. Likewise, video surveillance comprises another method of employee monitoring (Martin & Freeman, 2003). This entails the employ of video cameras which send video feeds on employee activities to a central location for monitoring. From the feeds, the management body can track the movements of their employees within the organization and determine the persons with whom they interact.[“Write my essay for me?” Get help here.]
For individuals who work in a static setting, the management often employs different techniques in attempts to track the activities of their employees. However, the main form of monitoring engaged in such a situation entails supervision (Mello, 2012). In such a case, the employer picks one of the individuals who is tasked with the duty of compiling a report on the activities that were undertaken in the field. Likewise, the employer can choose to employ a car tracking or mobile phone tracking method to monitor the movement of their employees while away from the office setting.
Legal and Ethical Issues in Employee Monitoring
Despite the positive implications of employee monitoring in an organizational setting, it is subject to a myriad ethical and legal issues. Firstly, it constitutes a breach of employee privacy. When one is monitored without the knowledge that they are being monitored, it constitutes an illegal act. Despite the fact that most employers indicate that the initiative is strictly work related, they may collect private and personal information in the process of recording (Mello, 2012). Such unauthorized intrusion into personal life makes employees despise the management and affects their morale.
Essentially, everyone should be granted the right to privacy. In attempts to mitigate employer intrusion into the private lives of their employees during the monitoring process, many States have undertaken to preemptive frameworks. In monitoring employees such metrics prevail that the employers should protect the security of the information and data recorded from the monitoring initiatives (Yerby, 2013). Likewise, the employers should desist from using the private information on their employees for personal use. The employer should further show that there is a need for the engagement of monitoring. Essentially, there should be a justifiable factor behind the initiative before it is undertaken. [Need an essay writing service? Find help here.]
Furthermore, it is necessary that the employees should be informed of the ways by which the information collected is to be used (Yerby, 2013). They should be aware of the implications of the initiative before it is instituted. Alternatively, constant monitoring comprises a tool of stress. It inspires unnecessary pressures on the employees who in turn suffer stress related ailments. Furthermore, most employers use the monitoring tools to promote and further the progress of individuals in the office setting. It is possible that the recorded individual’s observation would affect a behavioral pattern that meets the demands of the monitoring party and hence gain an unfair advantage over other hardworking employees in the work setting.
Impacts of Employee Monitoring on the Employees and the Employers
The employee monitoring initiative has several benefits. This is a tool that can be used to mean the safety of the employees (Martin & Freeman, 2003). Essentially, when an employee is moving about, their locations will be in a position to be easily determined in the event of a road impediment such as a road accident. Furthermore, the initiative may comprise a financial benefit to the subject organization. It eases the identification of unproductive employees which gives room for the development of the hard working and productive individuals in the organization. The monitoring records can be used in litigation cases to prove that an employee was fairly dismissed in the event of a complaint by the relieved party. Lastly, employees tend to work more when they are aware that they are being monitored. The work setting is not social and ought to promote productivity. Employee monitoring performs this role. [Click Essay Writer to order your essay]
Martin, K. & Freeman, R.E. (2003). Some problems with employee monitoring. Journal of
Business Ethics. 43(4), pp. 353-361.
Mello, J. (2012). Social Media, Employee Privacy and Concerted Activity: Brave New World or
Big Brother? Labor Law Journal. 63(3).
Yerby, J. (2013). Legal and ethical issues of employee monitoring. Online Journal of Applied
Knowledge Management. 1(2), pp. 44-55.